DO SOCIO-CULTURAL FACTORS MATTER IN CREATING THE GENERAL LEVEL OF CONSUMER ETHNOCENTRISM?
Abstract
The aim of this study is to assess the impact of certain socio-cultural factors on consumer ethnocentrism, as well as to measure the impact of consumer ethnocentrism on the purchase of domestic products. In this context, the paper presents and tests a new model that contains five potential antecedents of consumer ethnocentrism (national identity, cultural openness, patriotism, religiosity, animosity towards the European Union). The results indicate that patriotism stands out as the strongest antecedent of consumer ethnocentrism. Interestingly, the study confirmed the statistically significant and relatively strong impact of animosity towards the European Union (EU) on the general level of consumer ethnocentrism. On the other hand, cultural openness does not belong to the group of statistically significant drivers of consumer ethnocentrism. The originality of the study lies in the specific construction of the research model, which is coloured with sociocultural variables - especially patriotism, religiosity and animosity towards the EU.
Keywords
Full Text:
PDFReferences
Adorno, T. W., Frankel-Brunswick, D. J., Levinson, N. R., Sanford, B. A., Levinson, M. H., & Morrow, W. (1950). The Authoritarian Personality. New York: Harper Row.
Ahmed, Z., Anang, R., Othman, N., & Sambasivan, M. (2013). To purchase or not to purchase US products: role of religiosity, animosity, and ethno-centrism among Malaysian consumers. Journal of Services Marketing , 27 (7), 551-563.
Akhter, S. H. (2007). Globalization, expectations model of economic nationalism, and consumer behavior. Journal of Consumer Marketing , 24 (3), 142-150.
Al Ganideh, S. F. (2017). Being Arab and American: Understanding Ethnocentric Tendencies for Arab American Consumers. Journal of Global Marketing , 30 (2), 72-86.
Alden, D. L., He, Y., & Chen, Q. (2010). Service recommendations and customer evaluations in the international marketplace: Cultural and situational contingencies. Journal of Business Research , 63 (1), 38-44.
Alho, E. (2015). The effect of social bonding and identity on the decision to invest in food production. Journal of Behavioral and Experimental Economics , 59, 47-55.
Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science , 16 (1), 74-94.
Balabanis, G., & Diamantopoulos, A. (2004). Domestic country bias, country-of-origin effects, and consumer ethnocentrism: a multidimensional unfolding approach. Journal of the Academy of Marketing Science , 32 (1), 80-95.
Balabanis, G., Diamantopoulos, A., & Mueller, R. D. (2001). The impact of nationalism, patriotism and internationalism on consumer ethnocentric tendencies. Journal of International Business Studies , 32 (1), 23-38.
Balabanis, G., Mueller, R., & Melewar, T. C. (2002). The relationship between consumer ethnocentrism and human values. Journal of Global Marketing , 15 (3/4), 7-37.
Božović Parlić, J., & Božović, D. (2018). The Serbian Orthodox Church as an agent communication1 language. Teme , 42 (4), 1405-1418.
Carmines, E. G., & McIver, J. (1981). Analysing models with unobserved variables: Analysis of covariance structures. In G. Bohmstedt, & E. Borgatta, Social Measurement: Current Issues (pp. 65-115). Beverly Hills: SAGE.
Cheng, L. W., & Zhen, X. C. (2004). Consumer ethnocentrism and willingness to buy domestic products in a developing country setting: testing moderating effects. Journal of Consumer Marketing , 21 (6), 391-400.
Chryssochoidis, G., Athanassios, K., & Panagiotis, P. (2007). Ethnocentric beliefs and country-of-origin (COO) effect: Impact of country, product and product attributes on Greek consumers' evaluation of food products. European Journal of Marketing , 41 (11/12), 1518-1544.
Cleveland, M., Laroche, M., & Hallab, R. (2013). Globalization, culture, religion, and values: Comparing consumption patterns of Lebanese Muslims and Christians. Journal of Business Research , 66 (11), 958-967.
Correa, S., & Parente-Laverde, A.-M. (2017). Consumer Ethnocentrism, Country Image and Local Brand Preference: The Case of the Colombian Textile, Apparel and Leather Industry. Global Business Review , 18 (5), 1111-1123.
Dmitrovic, T., Vida, I., & Reardon, J. (2009). Purchase behavior in favor of domestic products in the West Balkans. International Business Review , 18 (5), 523-535.
Druckman, D. (1994). Nationalism, Patriotism, and Group Loyalty: A Social Psychological Perspective. Mershon International Studies Review , 38 (1), 43-68.
Feshbach, S. (1987). Individual Aggression, National Attachment, and the Search for Peace: Psychological Perspectives. Aggressive Behavior , 13 (5), 315-325.
Granzin, K. L., & Olsen, J. E. (1998). Americans’ Choice of Domestic over Foreign Products: A Matter of Helping Behavior? Journal of Business Research , 43 (1), 39-54.
Hair, J. J., Black, W. C., Babin, B., Anderson, R., & Tatham, R. (2006). Multivariate Data Analysis (6 ed.). Upper Saddle River, NJ: Prentice Hall.
Han, M. C. (1988). The role of consumer patriotism in the choice of domestic versus foreign products. Journal of Advertising Research , 28 (3), 25-32.
Hong, S., & Wyer, R. S. (1990). Determinants of product evaluation: effects of the time interval between knowledge of a product's country of origin and information about its specific attributes. Journal Of Consumer Research , 17 (3), 277-288.
Howard, D. G. (1990). Understanding how American consumers formulate their attitudes about foreign products. Journal of International Consumer Marketing , 2 (2), 7-24.
Javalgi, R. G., Khare, V. P., Gross, A. C., & Scherer, R. F. (2005). An application of the consumer ethnocentrism model to French consumers. International Business Review , 14 (3), 325-344.
Jiménez-Guerrero, J. F., Gázquez-Abad, J. C., & Linares-Agüera, E. C. (2014). Using standard CETSCALE and other adapted versions of the scale for measuring consumers’ ethnocentric tendencies: An analysis of dimensionality. Business Research Quarterly , 17 (3), 174-190.
Karoui, S., & Khemakhem, R. (2019). Consumer ethnocentrism in developing countries. European Research on Management and Business Economics , 25 (2), 63-71.
Keillor, B. D., Hult, G. M., Erffmeyer, R. C., & Babakus, E. (1996). NATID: The development and application of a national identity measure for use in International Marketing. Journal of International Marketing , 4 (2), 57-73.
Klein, J. G., Ettenson, R., & Morris, M. D. (1998). The Animosity Model of Foreign Product Purchase: An Empirical Test in the People's Republic of China. Journal of Marketing , 62 (1), 89-100.
Klein, J., & Ettenson, R. (1999). Consumer animosity and consumer ethnocentrism: An analysis of unique antecedents. Journal of International Consumer Marketing , 11 (4), 5-24.
Kosterman, R., & Feshbach, S. (1989). Toward a Measure of Patriotic and Nationalistic Attitudes. Political Psychology , 10 (2), 257-274.
Kottasz, R., & Bennett, R. (2006). Ethnocentric tendencies amongst arts audiences. International Journal of Nonprofit and Voluntary Sector Marketing , 11 (4), 303-317.
Nguyen-Hau, L., Hai-Minh, T. N., & Tuan, V. N. (2013). National identity and the perceived values of foreign products with local brands: The case of local wine in Vietnam. Asia Pacific Journal of Marketing and Logistics , 25 (5), 765-783.
Nijssen, E. J., & Douglas, S. P. (2004). Examining the animosity model in a country with a high level of foreign trade. International Journal of Research in Marketing , 21 (1), 23-38.
Nisco, A. D., Mainolfi, G., Marino, V., & Napolitano, M. R. (2016). Effect of economic animosity on consumer ethnocentrism and product-country images. A binational study on the perception of Germany during the Euro crisis. European Management Journal , 34 (1), 59-68.
Nunnally, J. C. (1978). Introduction to Psychological Measurement. New York: McGraw-Hill.
Pentz, C., Terblanche, N., & Boshoff, C. (2017). Antecedents and consequences of consumer ethnocentrism: evidence from South Africa. International Journal of Emerging Markets , 12 (2), 199-218.
Pilar, F.-F., & Belén, B.-V. (2013). Regional ethnocentrism: Antecedents, consequences, and moderating. Food Quality and Preference , 30 (2), 299-308.
Reardon, J., Mille, C., Vida, I., & Kim, I. (2005). The effects of ethnocentrism and economic development on the formation of brand and ad attitudes in transitional economies. European Journal of Marketing , 39 (7/8), 737-754.
Robinson, J. P., Shaver, P. R., & Wrightsman, L. S. (1991). Measures of Personality and Social Psychological Attitudes. San Diego: Academic Press.
Rose, M., Rose, G. M., & Shoham, A. (2009). The impact of consumer animosity on attitudes towards foreign goods: a study of Jewish and Arab Israelis. Journal of Consumer Marketing , 26 (5), 330-339.
Rosenblatt, P. C. (1964). Origins and effects of group ethnocentrism and nationalism. Journal of Conflict Resolution , 8 (2), 131-146.
Šapić, S., Kocić, M., & Radaković, K. (2018). The effect of a product's country of origin on the customer loyalty creation process. Teme , 42 (4), 1297-1317.
Shankarmahesh, M. (2006). Consumer ethnocentrism: an integrative review of its antecedents and consequences. International Marketing Review , 23 (2), 146-172.
Sharma, S., Shimp, T., & Shin, J. (1997). Consumer Ethnocentrism: A Test of Antecedents and Moderators. Journal of the Academy of Marketing Science , 23 (1), 26-37.
Shimp, A. T., & Sharma, S. (1987). Consumer Ethnocentrism: Construction and Validation of the CETSCALE. Journal of Marketing Research , 24 (3), 280-289.
Shimp, T. A. (1984). Consumer ethnocentrism: The concept and preliminary test. Advances in Consumer Research , 11 (1), 285-290.
Skinner, G. W. (1959). The nature of loyalties in rural Indonesia. In G. W. Skinner (Ed.), Local, Ethnic, and National Loyalties in Village Indonesia (pp. 1-11). New Haven: Yale University.
Steiger, J. H. (1990). Structural model evaluation and modification: an interval estimation approach. Multivariate Behavioral Research , 25, 173-180.
Swee, H. A., Kwon, J., Ah, K. K., Siew, M. L., Chanthika, P., & Soo, J. T. (2004). Animosity towards economic giants: what the little guys think. Journal of Consumer Marketing , 21 (3), 190-207.
Swinyard, W. R., Kau, A. K., & Phua, H. Y. (2001). Happiness, materialism, and religious experience in the US and Singapore. Journal of Happiness Studies , 2 (1), 13-32.
Tantray, S. (2018). Consumer Ethnocentrism in 21st Century: A Review and Research Agenda. Business and Economics Journal , 9 (3), 1-12.
Vida, I., & Reardon, J. (2008). Domestic consumption: rational, affective or normative choice. Journal of Consumer Marketing , 25 (1), 34-44.
Vida, I., Dimitrijevic, T., & Obadia, C. (2008). The role of ethnic affiliation in consumer ethnocentrism. European Journal of Marketing , 42 (3/4), 327-343.
Wai, J. L., Ian, P., & Rajat, R. (2013). “Bonds” or “Calvin Klein” Down-under: Consumer ethnocentric and brand country origin effects towards men's underwear. Journal of Fashion Marketing and Management: An International Journal , 17 (1), 65-84.
Watchravesringkan, K. (2011). Exploring antecedents and consequences of consumer ethnocentrism: evidence from Asian immigrants in the US. International Journal of Consumer Studies , 383-390.
Weaver, G. R., & Agle, B. R. (2002). Religiosity and ethical behavior in organizations: a symbolic interactionist perspective. The Academy of Management Review , 27 (1), 77-98.
Widing, R., Sheth, J. N., Pulendran, S., Mittal, B., & Newman, B. I. (2003). Customer Behaviour: Consumer Behaviour and Beyond. Melbourne: Thomson Learning.
Wilson, G. D., & Patterson, J. R. (1968). A new measurement of conservatism. British Journal of Social and Clinical Psychology , 7 (4), 264-269.
DOI: https://doi.org/10.22190/TEME190702083K
Refbacks
- There are currently no refbacks.
© University of Niš, Serbia
Creative Commons licence CC BY-NC-ND
Print ISSN: 0353-7919
Online ISSN: 1820-7804